Sigma

Crafting Bespoke Intelligence for Your Enterprise

The platform that empowers enterprises to design, train, and deploy custom AI agents tailored to their exact needs, transforming niche workflows into competitive advantages.

Sigma Agent Studio Interface

The Problem: One-Size-Fits-None AI

Generic AI tools often fail to address industry-specific challenges. Businesses with unique processes, regulations, or customer demands require solutions as specialized as their operations.

Key Challenges:

  • A pharmaceutical company needs an agent that cross-references clinical trial data with FDA regulations.
  • A logistics firm requires a multilingual AI to negotiate freight rates with global suppliers.
  • A luxury hotel chain wants a concierge agent trained on decades of guest preference data.
  • Building such agents from scratch demands costly developer resources and ML expertise.

How Sigma Works: The Anatomy of a Custom Agent

1

Agent Studio: Define Intelligence

  • Role & Skills: Specify the agent's purpose (e.g., "Contract Analyst" or "Customer Sentiment Moderator").
  • Knowledge Base: Upload proprietary data (PDFs, databases, call transcripts) or connect to live APIs (CRM, ERP).
  • Guardrails: Set ethical, legal, and brand guidelines (e.g., "Never recommend non-FDA-approved treatments").

Example: A bank builds a Loan Risk Agent trained on 10 years of loan applications, repayment histories, and regional economic data. Guardrails ensure it never violates fair lending laws.

2

Knowledge Fusion Engine

Sigma's proprietary AI merges your data with industry-specific foundational models:

  • Healthcare: HIPAA-compliant models pre-trained on medical journals and patient interactions.
  • Legal: Agents understand legalese and can draft clauses using your firm's historical contracts.
  • Retail: Integrate with Shopify, Square, or custom POS systems for real-time inventory insights.
3

Deployment Hub

Deploy agents anywhere, at any scale:

  • Channels: Web chat, voice (IVR systems), email, Slack, or embedded in mobile apps.
  • Human Handoff: Escalate complex issues to staff with full context (e.g., "Customer requested a mortgage rate exception").
  • Analytics: Monitor performance metrics and receive suggestions for agent improvements.

Sigma Architecture

Custom Agent Architecture Diagram

Sigma in Action: Industry Use Cases

Financial Services

Compliance Agent

Monitors trader communications in real-time, flagging insider trading risks or SEC violations.

Wealth Management Agent

Generates personalized portfolio rebalancing suggestions using market data and client risk profiles.

Healthcare

Prior Auth Agent

Automates insurance pre-approvals by extracting diagnoses from EHRs and matching them to payer policies.

Clinical Trial Agent

Recruits eligible patients by analyzing medical records against trial inclusion criteria.

Retail & Hospitality

Personal Shopper Agent

Recommends products based on purchase history, social media activity, and live sentiment analysis during video calls.

Revenue Management Agent

Adjusts hotel room pricing dynamically using weather data, event calendars, and competitor rates.

Manufacturing

Sustainability Agent

Optimizes energy usage across factories by analyzing IoT sensor data and carbon credit markets.

RFP Agent

Auto-generates technical proposals for equipment bids using CAD files and past project specs.

Case Study: Medical Claims Processing

A national health insurer reduced claims processing time by 78% after deploying a custom Sigma agent that:

  • Was trained on 5 years of claims history and the company's proprietary medical necessity guidelines
  • Automatically extracted CPT/ICD codes from physician notes with 99.2% accuracy
  • Identified fraud patterns that saved $4.3M in the first quarter of deployment
Read full case study

Why Businesses Choose Sigma

No-Code Flexibility

Pre-Built Templates

Launch faster with industry-specific blueprints (e.g., "Insurance Claims Processor" or "IT Helpdesk Agent").

Visual Training Interface

Refine agent behavior using drag-and-drop logic flows (e.g., "If customer mentions 'cancel,' offer a discount first").

Enterprise-Grade Control

Data Sovereignty

Train and host agents on your cloud infrastructure.

Audit Trails

Track every decision your agent makes, with explainable AI reports for regulators.

Version Control

Test new agent iterations in sandbox environments before going live.

ROI Beyond Efficiency

Faster Innovation

A telecom company reduced time-to-market for a customer retention agent from 6 months to 3 weeks.

Scalable Expertise

A law firm deployed 20 contract review agents, handling 500+ documents/day with 99% accuracy.

"

"Before Sigma, customizing AI required an entire data science team and months of development. Now, our business analysts can craft specialized agents in days. We've deployed 12 agents across customer support, fraud detection, and claims processing—each perfectly tailored to our specific needs."

Sarah Chen

Chief Digital Officer, Global Insurance Corp

The Future of Sigma

Multi-Agent Teams

Deploy groups of agents that work together (e.g., a sales agent negotiates terms while a legal agent drafts contracts in parallel).

Coming Q3 2023

Self-Improving Agents

Reinforcement learning lets agents refine their strategies based on real-world outcomes (e.g., "Agent A/B tests discount offers to maximize conversions").

Coming Q4 2023

Agent Marketplace

Share or monetize pre-trained agents (e.g., a "Pharma Compliance Agent" sold to biotech partners).

Coming Q1 2024

2023-2024 Technology Roadmap

Q3 2023

Advanced Personalization Engine

Allow agents to continuously adapt to individual user preferences and interaction patterns.

Integration with AR/VR platforms for embodied agents that can operate in spatial computing environments.

Q4 2023

Spatial Computing Agents

Q1 2024

Embedded On-Device Agents

Optimized lightweight agents that run locally on edge devices with minimal cloud dependence.

Transform AI from a Generic Tool into a Proprietary Asset

Whether you're streamlining back-office operations or reimagining customer experiences, Sigma ensures your AI doesn't just work—it understands.

Stay updated on Sigma product announcements and AI industry insights